This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers. Topics: Key areas of diversity and their characteristics. Key aspects, and the diversity, of Australia’s Aboriginal and/or Torres Strait Islander cultures. Concepts of cultural awareness, cultural safety and cultural competence and how these impact different work roles. Concepts and definitions of diversity. the influence of one’s own culture and the community attitudes, language, policies and structures of that culture and how they impact on different people and groups. Features of diversity in Australia and how this impacts different areas of work and life. Legal and ethical considerations (international, national, state/territory, local) for working with diversity. Resources that support individuals and organisations to embrace and respond to diversity.