This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
The unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.
1.1 Develop work goals and key performance indicators (KPIs) according to task and organisational requirements
1.2 Prioritise workload according to task timeframes
1.3 Identify factors affecting achievement of work objectives
1.4 Develop personal work plans
2.1 Identify variations between expected and actual work performance according to task requirements and KPIs
2.2 Report variations to relevant personnel
2.3 Seek feedback from relevant personnel for solutions to minimise variations in expected and actual work outputs
2.4 Research sources of stress and access appropriate supports according to organisational policies and procedures
3.1 Identify personal and professional development needs for job role
3.2 Identify opportunities to undertake personal skill development activities in consultation with supervisor
3.3 Access professional development opportunities
3.4 Record professional development undertaken for continuous learning and career development process
3.5 Incorporate feedback into review of further learning needs